One Hope Street
Get care
Whether you're new or returning, we're here to help you connect with the services you need. Learn how to get started, schedule an appointment, or explore your options today.
Outpatient care, five convenient locations
Health care for the whole you
For children, adults, and families
We’re here to help you stay healthy and feel better when you’re not. At Wheeler, doctors and nurses care for you and your whole family, whether it’s a check-up, a vaccine, or help managing conditions like asthma or diabetes. Our integrated approach to care can even bring in behavioral health and medication for addiction.
Individual, family, and group treatment for all ages
If you’re feeling overwhelmed, anxious, down, or just not like yourself, you’re not alone—and we’re here to help. Our clinicians and psychiatric providers offer counseling, therapy, coping tools, medication when needed, and innovative technology in a safe and respectful space where your mental health matters.
There is hope
If you’re struggling with drugs or alcohol, you’re not alone—and we’re here to help with safe, effective treatments like Medication-Assisted Treatment to ease cravings and withdrawal. Our caring team offers support, counseling, and a plan that fits your life, so you can take back control and feel better.
Suffering from headaches, or back and neck pain?
Chiropractic care at Wheeler can help with pain or discomfort for adults, teens, and children. You don’t need to be a current Wheeler patient to start, but if you already come here, it’s easy to add chiropractic care to your plan so you can feel better and move easier.
Food is health
At Wheeler’s Family Health & Wellness Centers, we help you take charge of your physical and mental health—starting with food. We’ll show you how what you eat affects how you feel and help you build healthy habits that fit your life.
For children, adults, and families
We’re here to help you stay healthy and feel better when you’re not. At Wheeler, doctors and nurses care for you and your whole family, whether it’s a check-up, a vaccine, or help managing conditions like asthma or diabetes. Our integrated approach to care can even bring in behavioral health and medication for addiction.
Individual, family, and group treatment for all ages
If you’re feeling overwhelmed, anxious, down, or just not like yourself, you’re not alone—and we’re here to help. Our clinicians and psychiatric providers offer counseling, therapy, coping tools, medication when needed, and innovative technology in a safe and respectful space where your mental health matters.
There is hope
If you’re struggling with drugs or alcohol, you’re not alone—and we’re here to help with safe, effective treatments like Medication-Assisted Treatment to ease cravings and withdrawal. Our caring team offers support, counseling, and a plan that fits your life, so you can take back control and feel better.
Suffering from headaches, or back and neck pain?
Chiropractic care at Wheeler can help with pain or discomfort for adults, teens, and children. You don’t need to be a current Wheeler patient to start, but if you already come here, it’s easy to add chiropractic care to your plan so you can feel better and move easier.
Food is health
At Wheeler’s Family Health & Wellness Centers, we help you take charge of your physical and mental health—starting with food. We’ll show you how what you eat affects how you feel and help you build healthy habits that fit your life.
New patients - Walk in!
New patients - Simply walk in for behavioral health evaluations 9:00 AM to 3:30 PM, Monday through Friday.
You can also walk in for primary care evaluations in some locations (see location details below).
Current patients - Please call or text us to schedule your next appointment!
You may also just walk in in Bristol, Hartford, and New Britain.
Monday–Thursday:
8:00 AM–8:00 PM
Friday: 8:00 AM–6:00 PM
Walk-in primary care/behavioral health for new & existing patients
Monday–Friday: 9:00 AM-3:30 PM
Monday–Thursday:
8:00 AM–8:00 PM
Friday: 8:00 AM–6:00 PM
Walk-in primary care/behavioral health for new & existing patients
Monday-Friday: 9:00 AM–3:30 PM
Monday–Thursday:
8:00 AM–8:00 PM
Friday: 8:00 AM–6:00 PM
Walk-in primary care/behavioral health for new & existing patients
Monday-Friday: 9:00 AM-3:30 PM
Monday–Thursday: 8 AM–8 PM
Friday: 8 AM–6 PM
Walk-in (for new patients)
Behavioral health (M–F)
9 AM–3:30 PM
Primary care (Tu, Th, Fr)
9 AM–3:30 PM
Monday–Thursday:
8:00 AM–8:00 PM
Friday: 8:00 AM–6:00 PM
Walk-in primary care/behavioral health evaluations (new patients)
Monday–Friday: 9:00 AM–3:30 PM
Mobile Medical
See detailsOur two Mobile Family Health & Wellness Centers provide care in the Bristol and New Britain community every week.
Mobile medical services
Here for the whole you
An integrated approach to care
We care for the whole person because mental and physical health are connected and both matter. Our team works together so every patient can get the care they need in one place, at the right time. We meet people where they are in life, helping them feel safe, supported, and respected as they heal and grow. More than medicine, Wheeler’s care is about building stronger, healthier lives for individuals and families across our communities.
Keeping you not just healthy, but well
Your care at Wheeler doesn’t stop at the exam room. We help you connect with services outside of Wheeler, and we take the time to understand the things in your life—like housing, food, transportation, or work—that affect your health. Together, we’ll make a plan to support every part of your well-being.
Our Community Health Workers are here to help you find the services and resources you need—right in your neighborhood. Thanks to support from the Mott Corporation, we can connect you with programs for housing, food, transportation, benefits, and more. You're not alone—we're here to walk alongside you every step of the way.
If you're going through a tough time, Wheeler’s Basic Needs Fund may be able to help with essentials like clothing so you can work, food, transportation, and more—thanks to the generosity of our donors. When life gets hard, you're not alone. We’re here to support you with the basics so you can focus on your health and healing.
Every Wednesday from 1 to 4 PM, you can receive fresh, healthy produce through the Holcomb Farm Fresh Access Program—made possible by the generosity of Wheeler’s donors. It’s just one more way we’re here to help you nourish your body and support your health.
We can fill all medications (not just behavioral health) and for your whole family! Genoa can even mail all medications (at no extra cost) or you can pick them up curbside. As a benefit, Genoa even organizes your pills based on the date and time you need to take them, making it easy to stay on track. Switch to a better pharmacy today!
Our on-site Bristol Health and Quest Diagnostic labs accept lab slips from Wheeler Family Health and Wellness Center providers.
In Bristol and New Britain
School-based health centers
Wheeler’s school-based health centers provide individual behavioral health services as well as linkage to other services in the community, including connections with primary and dental care, and a broad continuum of outpatient and community-based care. Services are trauma-informed and available on an individual and group therapy basis.
Patient portal
Your health information all in one place - view appointments, lab results, medications, and more, whenever you need it.
Make an appointment
Call 888.793.3500
Mon–Thurs: 8:00AM–8:00PM
Fri: 8:00AM–6:00PM
Concerned Your Child May Have Autism?
Autism Diagnostic Evaluation Program
We have extensive experience evaluating children, youth, and adults on the autism spectrum who may demonstrate difficulties in social interaction, verbal and nonverbal communication, and repetitive behaviors in varying degrees. Our program serves children and youth between the ages of 3 and 21.
In addition to our outpatient centers...
Care that comes to you
Wheeler also offers dozens of in-home and community-based family programs, often provided by referral from the Department of Children and Families or other state agencies.
Intensive In-Home Treatment
Multisystemic Therapy (MST)
About MST
In-home therapy for complex youth behavior.
An intensive in-home model for youth ages 12-18 with externalized behaviors. The youth have complex needs, including chronic, violent, delinquent behavior and/or serious emotional issues; truancy; disrespect and disobedience; aggressive and criminal behavior; drug and alcohol problems; and running away. Family and caregiver-focused sessions are conducted with the therapist to support increased pro-social engagement and reduction in delinquent behaviors for the youth.
MST-SU
Substance Use
An intensive in-home model for youth ages 12-18 with serious high-risk substance use as a primary treatment concern. The youth may also have other complex needs such as: delinquent behavior, aggression, emotional disturbance, running away or truancy.
MST-IPV
Intimate Partner Violence
An intensive in-home MST adaptation developed to address caregivers ages 18+ with intimate partner violence as a primary treatment concern. Clients are referred via DCF due to recent incidences of child abuse or neglect resulting from exposure to parental intimate partner violence. Treatment duration is 9-12 months.
MST-BSF
Building Stronger Families
An intensive-in home MST adaptation developed to address caregivers ages 18+ with alcohol or drug use as a primary treatment concern. Clients are referred via DCF due to recent incidences of child abuse or neglect resulting from parental substance abuse. Treatment duration is 6-9 months.
About MST
In-home therapy for complex youth behavior.
An intensive in-home model for youth ages 12-18 with externalized behaviors. The youth have complex needs, including chronic, violent, delinquent behavior and/or serious emotional issues; truancy; disrespect and disobedience; aggressive and criminal behavior; drug and alcohol problems; and running away. Family and caregiver-focused sessions are conducted with the therapist to support increased pro-social engagement and reduction in delinquent behaviors for the youth.
MST-SU
Substance Use
An intensive in-home model for youth ages 12-18 with serious high-risk substance use as a primary treatment concern. The youth may also have other complex needs such as: delinquent behavior, aggression, emotional disturbance, running away or truancy.
MST-IPV
Intimate Partner Violence
An intensive in-home MST adaptation developed to address caregivers ages 18+ with intimate partner violence as a primary treatment concern. Clients are referred via DCF due to recent incidences of child abuse or neglect resulting from exposure to parental intimate partner violence. Treatment duration is 9-12 months.
MST-BSF
Building Stronger Families
An intensive-in home MST adaptation developed to address caregivers ages 18+ with alcohol or drug use as a primary treatment concern. Clients are referred via DCF due to recent incidences of child abuse or neglect resulting from parental substance abuse. Treatment duration is 6-9 months.
Intensive In-Home Treatment for Youth
Multidimensional Family Therapy (MDFT)
About MDFT
Helping Families Stay on Track
An intensive in-home program for youth ages 9-18 presenting with substance abuse issues, oppositional behaviors and family conflict. Individual, parent and family sessions are provided along with case management supports to increase family cohesion, reduction in high-risk behavior and support involvement with pro-social peers.
MDFT-HYPE
Helping Youth and Parents Enter Recovery
An innovative and evidence-based, intensive in-home treatment program for adolescents and young adults ages 12-21 presenting with opioid use disorder, complex behavioral health, or social and emotional challenges. The MDFT-HYPE team supports clients by connecting them to Medication Assisted Treatment (MAT) services as needed and works with the client and their family with a strong clinical focus for the first 6-8 months of treatment including intensive sessions, and frequent check-ins. The following 6 months have a strong focus on Recovery Monitoring and Support (RMS).
About MDFT
Helping Families Stay on Track
An intensive in-home program for youth ages 9-18 presenting with substance abuse issues, oppositional behaviors and family conflict. Individual, parent and family sessions are provided along with case management supports to increase family cohesion, reduction in high-risk behavior and support involvement with pro-social peers.
MDFT-HYPE
Helping Youth and Parents Enter Recovery
An innovative and evidence-based, intensive in-home treatment program for adolescents and young adults ages 12-21 presenting with opioid use disorder, complex behavioral health, or social and emotional challenges. The MDFT-HYPE team supports clients by connecting them to Medication Assisted Treatment (MAT) services as needed and works with the client and their family with a strong clinical focus for the first 6-8 months of treatment including intensive sessions, and frequent check-ins. The following 6 months have a strong focus on Recovery Monitoring and Support (RMS).
Intensive In-Home Treatment for Youth
In-home Psychiatric Services
IICAPS
Intensive In-Home Child and Adolescent Psychiatric Services
The IICAPS program helps kids with serious mental health needs avoid the hospital or jail by giving support at home. Families get therapy, crisis help, and tools to handle problems together. The program also works with schools and connects families to long-term support in their community.
IIBHS
Intensive In-Home Behavioral Health Services
The IIBHS program helps kids, teens, and young adults with serious mental health or substance use problems. Support is given right at home, with therapy, crisis help, and plans made just for them. The goal is to keep them safe, stable, and doing better at home, school, and in their communities.
IICAPS
Intensive In-Home Child and Adolescent Psychiatric Services
The IICAPS program helps kids with serious mental health needs avoid the hospital or jail by giving support at home. Families get therapy, crisis help, and tools to handle problems together. The program also works with schools and connects families to long-term support in their community.
IIBHS
Intensive In-Home Behavioral Health Services
The IIBHS program helps kids, teens, and young adults with serious mental health or substance use problems. Support is given right at home, with therapy, crisis help, and plans made just for them. The goal is to keep them safe, stable, and doing better at home, school, and in their communities.
Family-focused
Supporting your family
These programs are funded and supported by the Connecticut Department of Children and Families or the Connecticut Department of Developmental Services.
Guidance for Safe, Strong Homes
Community Support for Families
The Community Support for Families program helps families get the support they need to keep their homes safe and healthy. Workers help families find food, housing, and other services, and they teach parenting skills and ways to stay connected to schools. Families help create their own plans, and support is available anytime they need it.
Helping Kids Thrive at Home
Care Coordination
The Care Coordination program helps kids with emotional or behavior issues stay in their homes and communities. Families work with a care coordinator to find their strengths, set goals, and build a plan that fits their needs. The program also connects families to services for things like school, health, and safety.
Helping Families Find Stable Homes
Supportive Housing for Families
The Supportive Housing for Families® program helps families find safe, affordable homes and stay together. Families get support with housing, jobs, health care, and parenting. The program works with each family to make a plan and offers help with anything from childcare to recovery support.
Helping Families Stay Together
Intensive Family Preservation
Wheeler's IFP program helps families stay together when there are concerns about abuse or neglect. Families get weekly visits and support for 12 weeks to learn new skills, improve safety, and make home life better. The program helps each family member and connects families to local resources they need.
Support for Families in Crisis
Intensive In-Home Family Training
This program helps kids with behavior challenges stay at home instead of going to the hospital. Families get support with counseling, behavior plans, and crisis help. The goal is to make home life better and safer for everyone.
Helping Families Thrive—Together.
SAFE FR
Wheeler’s SAFE Family Recovery program helps parents with substance use issues get the support they need to care for their families. It includes quick tests and help finding treatment, weekly home visits for six months, and follow-up support after treatment. The program works with the whole family to keep kids safe and help parents stay healthy.
Stronger Families—At Home, In Recovery, and for the Future.
Family-Based Recovery
Family-Based Recovery (FBR) is an evidence-based, intensive, in-home treatment program designed to support families with young children where a parent is struggling with substance use. The program aims to help parents achieve recovery, strengthen parenting skills, and create a safe and stable home for their children.
MST-BSF
Multisystemic Therapy - Building Stronger Families
An intensive-in home MST adaptation developed to address caregivers ages 18+ with alcohol or drug use as a primary treatment concern. Clients are referred via DCF due to recent incidences of child abuse or neglect resulting from parental substance abuse. Treatment duration is 6-9 months.
MST-IPV
Multisystemic Therapy - Intimate Partner Violence
An intensive in-home MST adaptation developed to address caregivers ages 18+ with intimate partner violence as a primary treatment concern. Clients are referred via DCF due to recent incidences of child abuse or neglect resulting from exposure to parental intimate partner violence. Treatment duration is 9-12 months.
Wheeler is an award-winning organization
Wheeler's Family Health & Wellness Centers are funded in part by the Health Resources and Services Administration (HRSA), an operating division of the U.S. Department of Health and Human Services.
Wheeler is a Health Center Program grantee under 42 U.S.C. 254b and a deemed Public Health Service employee under 42 U.S.C. 233(g)-(n).
Medicaid, Medicare, and commercial health insurance welcome. No patient will be denied health care services due to an individual’s inability to pay for services.